Privacy policy
This Privacy Policy explains how Kronkron collects, uses and protects your personal information when you visit KRONKRON.COM, place an order, contact us or sign up for our newsletter.
Who we are
KRONKRON.COM is operated by Kronkron, Laugavegur 63, 101 Reykjavík, Iceland.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at magni@kron.is.
Information we collect
When you use our website or place an order, we may collect personal information such as your name, email address, phone number, billing address, shipping address, order details and payment information.
We may also collect information about how you use our website, including device information, browser information, IP address, cookies and website activity.
How we use your information
We use your personal information to process and deliver orders, take payments, provide customer service, respond to enquiries, manage returns, improve our website and services, prevent fraud and comply with legal obligations.
If you sign up for our newsletter or marketing communications, we may use your email address to send you updates about new arrivals, products, offers and news from Kronkron. You can unsubscribe at any time.
Sharing your information
We do not sell your personal information.
We may share necessary information with trusted service providers who help us operate our online store and provide services to you. These may include Shopify, payment providers, shipping partners such as Pósturinn, Dropp and DHL, email marketing providers such as Klaviyo, analytics providers and other technology partners.
We only share information that is necessary for these services to be provided.
Payments
Payments are processed securely through our payment providers. Kronkron does not store your full payment card details.
Cookies
Our website uses cookies and similar technologies to make the website work, improve your shopping experience, analyse website traffic and support marketing activities.
You may be able to manage your cookie preferences through the cookie banner on our website or through your browser settings.
International transfers
Some of our service providers may process personal information outside Iceland or the European Economic Area. Where this happens, we rely on appropriate safeguards required by applicable data protection laws.
How long we keep your information
We keep personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes and maintain business records.
Your rights
Depending on where you live, you may have the right to request access to the personal information we hold about you, request correction or deletion of your information, object to certain processing, restrict processing or request a copy of your information.
To make a privacy request, please contact us at magni@kron.is.
Data security
We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.